Subscription Management

Manage Your Membership | Immunitae

Manage Your Membership

Update, skip, delay, or cancel your subscription anytime. Find the portal that matches your original order date below and log in to manage your account.

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Not sure which portal to use?

Check the date on your original order confirmation email. Use Portal A for subscriptions started before July 10, 2026. Use Portal B for subscriptions started on or after July 10, 2026. If your subscription doesn't appear in one portal, try the other.

Portal A · Before Jul 10, 2026

Orders Placed Before July 10, 2026

If you started your Immunitae subscription before July 10, 2026, manage your subscription here.

  • ✓ Cancel your subscription anytime
  • ✓ Skip or delay a shipment
  • ✓ Update billing details
  • ✓ Change shipping information
Log Into Portal A →
Portal B · Jul 10, 2026 – Today

Orders Placed On or After July 10, 2026

If you started your Immunitae subscription on or after July 10, 2026, manage your subscription here.

  • ✓ Cancel your subscription anytime
  • ✓ Skip or delay a shipment
  • ✓ Update payment details
  • ✓ Change shipping address
Log Into Portal B →
Need Help?
If you cannot access your account or aren't sure where your subscription lives, please email support@immunitae.com and our team will process your request promptly.